Frequently Asked Questions

How much do tickets cost?

Adults: $1 Children: .50 cents

Do active military or veterans get in free?

Active Duty Military and Veterans get in free during our “Blue Star Summer” each year.

What are your hours?

Sunday: 1 - 4:30 p.m. Monday - Wednesday: 10 a.m. - 4:30 p.m. Thursday: 10 a.m. - 7 p.m. Friday & Saturday: 10 a.m. - 4:30 p.m.

How do I get to the Museum?

Directions to the Museum

Where should I park at the Castle Museum

Two hour parking is available on the street or visitor parking located directly behind the building (the entrance is off South Warren Avenue).

Can I bring my own food and drink? Is food available for purchase at the Museum?

Food and drink are permitted in the Morley Room and at the picnic areas located outside by the rear entrance of the Museum.

How long should I plan to stay at the Museum?

We recommend a minimum of two hours to experience the Museum. Give yourself an extra hour if you are attending our weekly Lunch & Learn series or any of our special programming.

Can I take photographs at the Castle Museum?

Photography is allowed for personal, non-commercial use, but keep an eye out for signage indicating specific objects or exhibitions that cannot be photographed. Please be courteous to other visitors. Show us your best pictures by tagging @thecastlemuseum on Instagram and Twitter.

Is the museum handicap accesible?

The Museum is wheel-chair accessible. A wheel-chair ramp is located at the rear entrance of the Museum off South Warren Avenue. The Museum also has an elevator system that allows visitors to view exhibits on each floor.

What if I forgot or lost something during my visit?

If you lose something during your visit, please visit the Museum’s Guest Services Desk, or call our Front Desk personnel at 989-752-286. Leave a message with your name, phone number and a detailed description of the lost item. Calls are returned on a regular basis.

Does the Museum offer group discounts? How do I book a group?

Visit our Group page here for more info.

How do I purchase a membership?

Memberships may be purchased:

• Online here,

How long does my membership last?

Memberships are based on calendar year, from January to January. If you have any questions concerning membership, please contact 989-752-2861 ext. 303.

Is my membership tax deductible?

Memberships are not tax deductible.

How do I donate an artifact to the museum?

To donate an artifact, please contact: Tom Trombley at 989-752-2861 ext. 303 or email ttrombley@castlemuseum.org with a brief description about the artifact along with a photo of the object. -or-
Sandy Schwan at 989-752-2861 ext. 309 or email sschwan@castlemuseum.org with a brief description about the artifact along with a photo of the object.

How do I make a memorial or recognition donation?

To make a memorial or recognition donation, please download the form and mail to Attn: Membership Office 500 Federal Ave. Saginaw, MI 48607.

Who should I contact about research at the museum?

For research questions, please contact: Vice President & Chief Historian Tom Trombley at 989-752-2861 ext. 304 or email at ttrombley@castlemuseum.org